FAQ

NFC stands for Near Field Communication, a wireless communication technology that enables the exchange of data between devices over short distances. An NFC card, also known as a contactless smart card, is a small, portable device embedded with an NFC chip that allows it to interact with other NFC-enabled devices.

NFC cards work by utilising radio frequency technology to establish a wireless connection between two devices in close proximity, typically within a few centimeters.

Ensure that your device (e.g., smartphone) has NFC functionality and that it is enabled in the settings. Hold or tap the NFC card against the NFC-enabled device, making sure they are in close proximity (within a few centimeters).

The NFC-enabled device should recognize the card and establish a connection.

With every purchase of our NFC business cards, you gain access to create your own personalised mini-site (landing page) for free!

Details to be sent out after checkout.

Simply provide your review link and we will do the rest! Customers can effortlessly leave reviews in seconds with a simple tap.

To order custom engraved NFC cards First Choose the desired card colour.You can then upload your design or specify the text you want engraved on the card. Once you've provided all the necessary details, proceed to checkout to complete your order.

We offer various customisation options for NFC cards. First you pick your card colour as well as your preference and requirements. Additionally, you can customise the design and engrave your logo, artwork, or text on the card.

We understand that personalisation comes in many forms. That's why we also offer a stunning collection of pre-made NFC card designs that combine elegance, functionality, and convenience. Explore our exquisite range of designs and find the perfect NFC card to suit your style and needs.

Absolutely! We encourage you to use your own design or artwork for custom engraving on NFC cards. When placing your order, please submit designs that include graphics or tex

In the following formats PNG, JPEG, SVG & PDF.

If you need any assistance with file requirements or design specifications, our customer support team will be happy to help.

Custom engraved NFC cards offer several benefits. Firstly, they provide a professional and personalised touch to your business or organisation. You can showcase your brand logo or message on the card, making it easily recognisable and memorable for recipients. Secondly, NFC technology allows for convenient interactions with compatible devices, enabling tasks like making payments, accessing information, or initiating actions.

If you are looking to do a bulk order we can offer special pricing according to your order requirements. Please send our team an email and we will get back to you right away!

Unfortunately, we do not offer returns for custom designs. Since these cards are specifically tailored to individual customer requirements, we are unable to accept returns unless there is a manufacturing defect or an error on our part.

Our return policy applies to all of our non-custom products.

Returns can be made within 14 days of receiving your item. This means you have a 14 day window to request a return.

The shipping time for custom-made designs of our metal NFC cards depends on various factors, including the complexity of the design, the quantity ordered, and the shipping destination. Typically, it takes approximately 3-5 business days for the production and processing of the custom cards. Shipping can take anywhere from 3-5 business days.

We only use Australia Post for all Orders.

Estimated delivery between 3-4 business days for all domestic orders.

Make sure the graphics are in the appropriate format (such as JPEG, PNG & Vector files) high resolution is required for engraving.

Please upload images with white/black or transparent backgrounds.

View the design guidelines tab for more information!

Yes, you can update the information on your NFC card. Updating the information on your NFC card is a simple and convenient process. If you need help please send us an email using our contact us form.

Please go to our "Updating My NFC Card" page for more details.

1. Log into your Google Business Profile.
2. Select "Get more reviews" button
3. Copy your review link

To update your link please the process is simple. Contact our support team at support@cardsync.com.au and we would be glad to assist you

1. Log into your Google Business Profile.
2. Select "Get more reviews" button
3. Copy your review link

For more information go to our Google Review Link page

Unfortunately, we are unable to customise the review cards.

We only offer customisation options for our NFC business card range where you can engrave your name or any logo/graphics of your choice. This card can also be linked to your review platform.